Returns & Exchanges
We want you to love your Subtl Beauty routine, but if a shade isn't right or a product doesn't meet your expectations, we offer a 30-day window for hassle-free returns and exchanges. Our goal is to ensure your makeup stack is a perfect match for your lifestyle.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to begin the process.
Choose Your Preference
Select whether you would like to exchange your item for a different shade, receive store credit, or get a full refund to your original payment method.
Pack and Label
Print your prepaid shipping label and securely pack your items in their original packaging or a small mailer to prevent damage.
Drop Off and Track
Drop your package at any authorized carrier location; once we receive your return, we will process your refund or ship your new stack within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing